After finalizing the checkout of an order, you may adjust its information by contacting us via [email protected] within 24 hours. If you do not make any changes to your order within 24 hours, the order will be sent to production, and you will have to waive the right to adjust the order details or to cancel it.
Changes to the address or email registered to the order cannot be made directly by your own. If you want to make any changes on you order, please contact to our suppport team before production of the order starts.
For any other changes, please contact us here before production starts. Be sure to include your order number and details on the change to expedite processing it for you.
*If your order has been processed already, you cannot cancel or modify it, therefore, please contact our Customer Service HERE as quickly as possible.
*If your order was shipped out already, nothing can be changed any longer.
When you place an order, the system will automatically send you an order confirmation email. Please carefully check the information used, avoid the case of wrong address and wrong items. We are not responsible for your mistakes when the order goes into production. (after 24 hours since order date)